Digital Transformation

  • Let Me Introduce You to — Your 21st Century B2B Customer

    • April 8, 2020
    • Posted by: AXSource
    • Category: Blog, Digital Transformation
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    New technologies and the generational change have led to a blur between the expectations of B2C and B2B customers. This presents new challenges for many companies that have come to terms with the fact that B2B customers think differently to B2C customers. It suddenly seems as if the differentiation between B2C and B2B customers is no longer
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  • How to Capture B2B Customer Feedback to Improve Your B2B E-Commerce Experience

    • April 8, 2020
    • Posted by: AXSource
    • Category: Blog, Digital Transformation
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    In B2B e-commerce, you often have a closer relationship with your customers than in B2C. You tend to have regular contact with your B2B customers, and they are generally much more loyal to your company. You know their name, address and phone number; you might even know their birthday, personal interests and children’s names. This
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  • B2B E-Commerce and COVID-19: The Challenges, Solutions and Opportunities

    • April 1, 2020
    • Posted by: AXSource
    • Category: Blog, Digital Transformation
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    Surges in orders, disruptions in supply chains, customer behavior changes, store closures and more: as the coronavirus (COVID-19) outbreak continues to evolve, it will undoubtedly have an effect on your B2B business. And e-commerce, in particular, is seeing a significant impact.  Since the coronavirus pandemic began, online sales have increased by 52% year on year  and

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  • B2B Buyer Behavior Explained: Online, Offline or Omnichannel?

    • April 1, 2020
    • Posted by: AXSource
    • Category: Blog, Digital Transformation
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    Our latest research tells us that when it comes to B2B buyer behavior, e-commerce is buyers’ preferred avenue for completing purchases. But the purchasing process today has its hurdles — and these hiccups are forcing buyers to look offline for help. New Data: An Overview of B2B Buyer Behavior in 2019 We recently commissioned a

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  • Polling and data analytics giant Gallup helps salespeople find and serve customers faster with Microsoft Dynamics 365

    • August 21, 2019
    • Posted by: AXSource
    • Category: Blog, Digital Transformation
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    Gallup

    Gallup is one of the world’s premier research firms and, thanks to its public opinion polls, data analytics, and strengths-based learning and development it has become a household name. However, despite its intense focus on data, the company was having trouble tracking its sales leads. To give its salespeople a user-friendly and effective way to

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  • What is CRM and why do you need it?

    • August 21, 2019
    • Posted by: AXSource
    • Category: Blog, Digital Transformation
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    Why_Use_Dynamics365_FieldService
    What is CRM? CRM stands for customer relationship management. It's a category of integrated, data-driven software solutions that improve how you interact and do business with your customers. CRM systems help you manage and maintain customer relationships, track sales leads, marketing, and pipeline, and deliver actionable data. Why implement a CRM solution? CRM solutions increase
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  • Why choose Dynamics 365 for Retail?

    • August 8, 2019
    • Posted by: AXSource
    • Category: Blog, Digital Transformation
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    Retail-1 (1)
    Retail is changing We live in an era of digital disruption, one that is transforming our behaviors and how we interact with the world around us. It’s changing the way we discover, research, and purchase goods; and as a result, it’s now changing the way products are developed, manufactured, marketed, and delivered across the global
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  • Manufacturing transformed: Microsoft Dynamics 365

    • July 12, 2019
    • Posted by: AXSource
    • Category: Blog, Digital Transformation
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    Manufacturing transformed Microsoft Dynamics 365
    This begins a new blog series for the manufacturing industry. Over the next several weeks we'll be highlighting different benefits and aspects of Microsoft Dynamics 365 for manufacturers, centering on the value that Dynamics 365 can deliver as an end-to-end combination of CRM and ERP systems combined with next-generation business applications targeted at core industry
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  • The future of Dynamics 365 for Project Service Automation (PSA)

    • July 5, 2019
    • Posted by: AXSource
    • Category: Blog, Digital Transformation
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    D365 Microsoft
    Organizations that sell project-based services need automation of end-to-end business processes to empower Project Managers, Project Accountants, and Portfolio Managers to efficiently track, manage, and deliver these services, from the initial sale all the way to invoicing. In order to achieve this, seamless integration of best in-class work management applications with business applications is essential. Because
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  • Top 5 reasons for a growing business to choose Microsoft Dynamics ERP Software

    • June 7, 2019
    • Posted by: AXSource
    • Category: Blog, Digital Transformation
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    Microsoft Dynamics ERP Software | Microsoft Dynamics ERP Solutions
    Microsoft dynamics ERP: Microsoft Dynamics ERP is an enterprise resource planning software which is for midsize firms. Enterprise resource planning is the integrated management of a business. This system gives error free production. This works on different hardware which uses the database as an information repository. Microsoft Dynamics ERP has 5 focus industries. They are:
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